| Vendor Name |
Dead On Arrival (DOA) |
Vendor Pre-approval Required |
Warranty |
| 3COM |
HB OUTLET |
Yes - 1800 678 515 |
1800 678 515 |
| 3M Projectors |
1300 363 585 |
Not Applicable |
1300 363 585 |
| A-DATA |
HB OUTLET |
Not Applicable |
HB OUTLET |
| ABIT |
HB OUTLET |
Not Applicable |
HB OUTLET |
| ACCESS |
HB OUTLET |
Not Applicable |
HB OUTLET |
| ACCUTEK |
HB OUTLET |
Not Applicable |
HB OUTLET |
| ACER |
HB OUTLET |
Yes - 1300 362 328 |
1300 362 328 |
| ADESSO |
HB OUTLET |
Not Applicable |
HB OUTLET |
ADAPTEC
All products except
for Snap Server Spare Parts |
HB OUTLET |
No |
HB OUTLET |
ADAPTEC
Snap Server Spare
Parts |
(02) 9503 1555 |
Not Applicable |
(02) 9503 1555 |
| ADOBE |
1800 504 971 |
Not Applicable |
1800 504 971 |
| AEOLUS |
HB OUTLET |
Not Applicable |
HB OUTLET |
| AFORCE |
HB OUTLET |
No |
HB OUTLET |
| ALPHACOOL |
HB OUTLET |
No |
HB OUTLET |
| ALTEC LANSING |
1800 089 681 |
Not Applicable |
1800 089 681 |
| AVOCENT |
HB OUTLET |
Yes - (02) 8831 8114 |
(02) 8831 8114 |
| AMD (CPU) |
HB OUTLET |
No |
HB OUTLET |
| APC |
1800 652 725 |
Not Applicable |
1800 652 725 |
| ASUS OEM
Motherboards |
HB OUTLET |
No |
HB OUTLET |
| ASUS Optical
Products |
HB OUTLET |
No |
HB OUTLET |
| ASUS Wlan Products |
HB OUTLET |
Yes - 1300 278 788 |
HB OUTLET |
ASUS
Notebook, notebook
accessories, PDAs & LCD Monitors |
1300 278 788 |
Not Applicable |
1300 278 788 |
| AUDION AUSTRALIA |
HB OUTLET |
No |
HB OUTLET |
| BELKIN |
HB OUTLET |
No |
HB OUTLET |
| BENQ |
HB OUTLET |
No |
1300 130 336 |
| CHERRY AUSTRALIA |
(03) 9761 7844 |
Not Applicable |
(03) 9761 7844 |
| CHEYENNE (CA) |
HB OUTLET |
No |
(03) 8416 5610 |
| CISCO |
HB OUTLET |
Yes - 1800 805 227 |
1800 805 227 |
| COREL |
HB OUTLET |
No |
HB OUTLET |
| CREATIVE LABS |
HB OUTLET |
No |
HB OUTLET |
| DATALOGIC MOBILE |
(03) 9558 9299 |
Not Applicable |
(03) 9558 9299 |
| D-LINK |
HB OUTLET |
Yes - 1300 700 100 |
1300 700 100 |
| ELECTRONIC ARTS |
HB OUTLET |
No |
1902 261 600 |
| EPSON |
HB OUTLET |
Yes - 1300 361 054 |
1300 361 054 |
| EXTREME NETWORKS |
1800 600 002 |
Not Applicable |
1800 600 002 |
| FILEMAKER |
1800 028 316 |
Not Applicable |
1800 028 316 |
| FOXCONN |
HB OUTLET |
No |
HB OUTLET |
| FUJI
XEROX |
1300 793 769
option 2 |
Not Applicable |
1300 793 769
option 2 |
FUJITSU
Notebooks and
notebook accessories |
1800 288 284 |
Not Applicable |
1800 288 284 |
FUJITSU
Hard Disk
Drives |
HB OUTLET |
No |
HB OUTLET |
GUILLEMOT
(Thrustmaster
range) |
HB OUTLET |
No |
HB OUTLET |
| HP CALCULATORS |
(03) 9841 5211 |
Not Applicable |
(03) 9841 5211 |
| HP DIGITAL
PHOTOFRAME |
(07) 3853 5588 |
Not Applicable |
(07) 3853 5588 |
HP HARDWARE
Consumables
& Media |
HB OUTLET |
No |
HB OUTLET |
HP HARDWARE
Non Empowered
Products |
HB OUTLET |
Yes - 13 10 47 |
13 10 47 |
HP HARDWARE
Empowered
Products |
HB OUTLET |
No |
13 10 47 |
| IBM LENOVO |
HB OUTLET |
Yes - 1800 289 426 |
13 14 26 |
| IBM HARDWARE |
HB OUTLET |
Yes - 13 14 26 |
13 14 26 |
IMATION
Disc Stakka
Products |
HB OUTLET |
Yes - 1800 244 181 |
HB OUTLET |
IMATION
Media
Products |
(02) 8858 3000 |
Not Applicable |
(02) 8858 3000 |
| INFOCUS |
HB OUTLET |
Not Applicable |
1800 630 957 |
| INTEL |
HB OUTLET |
No |
1800 649 931 |
| INWIN |
HB OUTLET |
No |
HB OUTLET |
| IOMEGA |
HB OUTLET |
No |
(02) 8223 9140 |
| JUNIPER |
HB OUTLET |
Yes - 1800 008 792 |
1800 008 792 |
| KENSINGTON-ACCO |
HB OUTLET |
No |
HB OUTLET |
| KINGSTON MEMORY |
HB OUTLET |
No |
HB OUTLET |
| KODAK |
HB OUTLET |
No |
1800 267 588
(Printers only: 1800 793 895)
|
| KONICA MINOLTA |
1800 456 999 |
Not Applicable |
1800 456 999 |
| KYOCERA |
1300 368 885 |
Not Applicable |
1300 368 885 |
| LACIE AUSTRALIA |
(02) 9669 6900 |
Not Applicable |
(02) 9669 6900 |
| LASER CORPORATION
HOLDINGS |
HB OUTLET |
No |
HB OUTLET |
| LEGEND PERFORMANCE |
HB OUTLET |
No |
HB OUTLET |
| LEXAR |
HB OUTLET |
No |
HB OUTLET |
LEXMARK
Options,
Consumables & Printer Options |
HB OUTLET |
No |
HB OUTLET |
LEXMARK
Laser
Printers |
1300 362 192 |
Not Applicable |
1300 362 192 |
LEXMARK
Inkjet
Printers |
HB OUTLET |
No |
1300 362 192 |
LG ELECTRONICS
Storage
Products |
HB OUTLET |
Yes - 1800 687 955 |
HB OUTLET |
LG ELECTRONICS - LCD
Monitors, Laptops, Plasma & LCD TVs |
HB OUTLET |
Yes - 1800 687 955 |
1800 687 955 |
| LINKSYS |
HB OUTLET |
Yes - 1800 110 219 |
HB OUTLET |
LOGITECH
(Includes Logitech
& Labtec products) |
HB OUTLET |
No |
HB OUTLET |
MAXTOR
Same as
Seagate |
HB OUTLET |
No |
HB OUTLET |
MCAFEE
(Network
Assoc) |
HB OUTLET |
No |
HB OUTLET |
MICROSOFT HARDWARE
(OEM
& Retail Box Products) |
HB OUTLET |
No |
HB OUTLET |
MICROSOFT SOFTWARE
(OEM
& Retail Box Products) |
HB OUTLET |
No |
HB OUTLET |
| MSI |
(02) 9748 0070 |
Not Applicable |
(02) 9748 0070 |
| MYOB AUSTRALIA |
HB OUTLET |
Yes - 1300 555 115 |
1300 555 115 |
| NCR AUSTRALIA |
1800 899 840 |
Not Applicable |
1800 899 840 |
| NEC |
13 16 32 |
Not Applicable |
13 16 32 |
| NETCOMM |
HB OUTLET |
No |
(02) 9424 2070 |
NETGEAR
All Hardware except
for Obsolete Products |
HB OUTLET |
No |
HB OUTLET |
NETGEAR
All Software &
Obsolete Hardware Products |
1800 787 638 |
Not Applicable |
1800 787 638 |
NEW
MAGIC
|
HB OUTLET |
Not Applicable |
(02) 9528 4555 |
NOKIA
Mobile
Phones |
1300 366 733 |
Not Applicable |
1300 366 733 |
| O2 XDA |
www.myxda.com |
Not Applicable |
www.myxda.com |
OKIDATA (IPL)
Consumables
|
1800 807 472 |
Not Applicable |
1800 807 472 |
OKIDATA
(IPL)
Consumables |
HB OUTLET |
Yes - 1800 807 472 |
1800 807 472 |
| PALM COMPUTING |
HB OUTLET |
No |
1800 350 535 |
| PHILIPS PC
PERIPHERALS |
HB OUTLET |
No |
1300 360 386 |
| POS POS |
(02) 9420 0177 |
No |
(02) 9420 0177 |
| PRINTRONIX SCHWEIZ |
HB OUTLET |
Yes - 1300 886 420 |
1300 886 420 |
RIVERSIDE
TECHNOLOGIES
("Destinator" Range) |
(02) 8437 8895 |
Not Applicable |
(02) 8437 8895 |
| ROXIO |
HB OUTLET |
No |
HB OUTLET |
SAMSUNG
LCDs &
Printers |
HB OUTLET |
No |
1300 362 603 |
SAMSUNG
Hard Drives &
Optical Drives |
HB OUTLET |
No |
1300 786 341 |
| SEAGATE |
HB OUTLET |
No |
HB OUTLET |
| SONICWALL |
HB OUTLET |
Yes - 1800 351 642 |
HB OUTLET |
SONY
All hardware except
for Media Products
All product codes that start with SDX, AIT, SDT
or LIB
and Optical Drives |
HB OUTLET |
No |
1300 137 669 |
SONY
All product codes that
start with
SDX, AIT, SDT or LIB and Optical Drives |
(02) 9417 8171 |
Not Applicable |
(02) 9417 8171 |
SONY
Storage and Retail
Recording Media Products |
(03) 9376 1333 |
Not Applicable |
(03) 9376 1333 |
| STORCASE |
HB OUTLET |
No |
HB OUTLET |
| SWANN
COMMUNICATIONS |
HB OUTLET |
No |
1300 138 324 |
| SYMANTEC SOFTWARE |
HB OUTLET |
No |
1800 680 026 |
TAKE 2
All Software
Products |
(07) 5556 1888 |
Not Applicable |
(07) 5556 1888 |
TAKE 2
Joytech
Products |
HB OUTLET |
No |
HB OUTLET |
| TARGUS |
(02) 9807 1222 |
Not Applicable |
(02) 9807 1222 |
| TIPRO |
(03) 9761 7844 |
Not Applicable |
(03) 9761 7844 |
| TOMTOM |
1300 135 604 |
Not Applicable |
1300 135 604 |
TOSHIBA
Notebooks,
Projectors & Gigabeat MP3 Products |
HB OUTLET |
No |
1800 021 100 |
TOSHIBA
All Accessories
except for AC adaptors
(supplied with the notebooks)
and projector
lamps |
HB OUTLET |
No |
HB OUTLET |
TOSHIBA
AC adaptors
(supplied with the notebooks)
and projector lamps |
1800 021 100 |
Not Applicable |
1800 021 100 |
| TOSHIBA TEC |
(02) 8845 6200 |
Not Applicable |
(02) 8845 6200 |
| TREND MICRO |
1800 642 421 |
Not Applicable |
1800 642 421 |
| UBISOFT |
1300 855 881 |
Not Applicable |
1300 855 881 |
| UGOBE |
HB OUTLET |
Yes - 1800 509 054 |
HB OUTLET |
V7G
Model:
R19W12 |
1300 303 751 |
Not Applicable |
1300 303 751 |
V7G
Model: S2001 and
R22W02 |
1800 681 005 |
Not Applicable |
1800 681 005 |
| VERBATIM |
(03) 9823 0999 |
Not Applicable |
(03) 9823 0999 |
| VIEWSONIC |
HB OUTLET |
No |
1800 880 818 |
VIVENDI UNIVERSAL GAMES
(VUG) |
(07) 5556 1801 |
Not Applicable |
(07) 5556 1801 |
| VODAFONE |
Vodafone Team:
1300 139 405 |
No |
Vodafone Team:
1300 139 405 |
| WACOM AUSTRALIA |
(02) 9422 6700 |
Not Applicable |
(02) 9422 6700 |
| WESTERN DIGITAL
CORPORATION |
HB OUTLET |
No |
HB OUTLET |
